VIP · PRIVATE SUPPORT
A dedicated
line.
A relationship manager, not a ticket queue. Reserved for VIP members and reviewed individually.
What's included
Four things you don't get on the public tier.
01
Named relationship manager
One person who knows your portfolio, your timezone, and your tolerance for noise.
02
Priority response
Your messages move to the top of the queue. Median first reply: 15 minutes, any hour.
03
Private channel
Signal, WhatsApp or email — whichever you prefer. Direct line, not a shared inbox.
04
Concierge handling
OTC desk introductions, large transfers, scheduled liquidity — handled end to end on your behalf.
VIP support pairs with VIP membership. Open an account, then apply — we review every request individually.